What makes Dottie Beauty different?
At Dottie Beauty, we believe beauty should feel effortless, elevated, and intentional. Our products are thoughtfully formulated using high-quality, skin-loving ingredients designed to support your natural glow — not mask it. Every detail, from formulation to packaging, is created to bring a sense of calm, confidence, and quiet luxury to your daily routine.
What skin types are your products suitable for?
Our formulas are designed to be gentle yet effective, making them suitable for all skin types, including sensitive skin. We focus on balanced, nourishing ingredients that work in harmony with your skin rather than overwhelming it.
Are your products cruelty-free and vegan?
Yes — all Dottie Beauty products are 100% cruelty-free, and we are proud to offer vegan-friendly formulations. We are committed to ethical beauty without compromising on quality or results.
Are your ingredients natural and clean?
We prioritise clean, high-quality ingredients that are carefully selected for their performance and skin benefits. Our approach is simple: no unnecessary fillers, no harsh additives — just thoughtful formulations your skin will love.
How do I know which product is right for me?
We recommend starting with our bestsellers or curated bundles, designed to simplify your routine while delivering visible results. If you're unsure, our product descriptions provide guidance to help you find your perfect match.
How should I use your products for best results?
For optimal results, we recommend using your products consistently as part of a simple, balanced routine. Layering products correctly and allowing time for your skin to adjust will help you achieve the best outcome.
Can your products be used together as a routine?
Yes — our products are designed to work beautifully together. Pairing them as a routine enhances their benefits and helps support healthy, radiant skin over time.
Do you offer bundles or subscriptions?
We are currently working on curated bundles and subscription options to make your routine even more seamless. In the meantime, our individual products are designed to work beautifully together, allowing you to build a routine that suits your needs.
How long does shipping take?
Orders are processed quickly and typically dispatched within 1–2 working days. Delivery times may vary depending on your location, but you will receive tracking details as soon as your order is on its way.
Can I track my order?
Yes — once your order has been dispatched, you will receive a tracking link via email so you can follow your delivery every step of the way.
What is your returns and refund policy?
Due to the nature of our products, we do not accept returns or offer refunds unless an item arrives damaged or faulty. This does not apply to our products featuring a 90 day money back guarantee. If this happens, please contact us as soon as possible with your order details and we'll be happy to resolve this for you.